WhatsApp order confirmation for Pakistan's COD sellers

One WhatsApp yes from your buyer. Then the parcel moves.

The second a new order hits your store, My Order Info reaches your customer on WhatsApp with a simple question — confirm or cancel, one tap each. Genuine orders head out the door; the fake ones never cost you a courier fee. Strictly opt-in, running on the official WhatsApp Business Platform.

Start confirming orders See how it works
Official Meta Cloud API Opt-in only, every time Reply STOP, it stops Karachi-based team
Why we built this

Built by a Karachi team that's been burned too

Anyone who sells on cash on delivery knows the sting. You pack the order well past midnight, hand it to the rider at sunrise, pay the courier out of your own till — and a fortnight later the same parcel comes trudging back to your door, never opened. Wrong number. Cold feet. A prank from someone with time to waste. Not a soul refunds you the fuel, the fee, or the small hope you'd pinned on that sale. We've stood on that side of the counter, and we got fed up shipping on a guess. So we built the most honest fix we could manage: before a single thing leaves your shop, ask the buyer — kindly, right there on the app they're already glued to. That's the whole of My Order Info. A gentle question, a quick reply, and a lot fewer parcels making that sorry trip home. When a customer taps Confirm, what they're really telling you is "haan, yeh mera order hai" — yes, this one's mine. That tiny act of ownership is the thing we're really selling.

What you get

Small tool. Sharp job.

Everything a COD seller needs to confirm an order — and nothing extra to keep an eye on.

⚡

The message lands in seconds

The moment an order comes in, your buyer gets a tidy WhatsApp note with their items, total, and address — while the purchase is still fresh in their head.

👆

One tap: yes or no

Confirm and Cancel buttons sit right inside the chat. Nothing to type, no form, no app to install. Even your most rushed customer replies in a couple of seconds.

🛡️

Meta signs off before it ever sends

Every template we use goes to Meta and gets approved ahead of time. Clean, transactional messages only — nothing that puts your number or your name on the line.

🗂️

A dashboard that tidies your day

Confirmed, cancelled, awaiting — every order carries its tag. Book the courier for the certain ones, leave the rest, all from one uncluttered screen.

🔌

Drops into the store you already have

Shopify, WooCommerce, or your own custom checkout — My Order Info connects through a simple API and webhooks. No rebuild, no migration drama.

✋

STOP is the whole sentence

Any customer can reply STOP and the messages end on the spot — handled automatically, honoured for good, never tucked away in fine print.

How it works

From new order to "haan, mera order hai" in four steps

Consent leads. Couriers follow. Everything in the middle runs on its own.

1

Connect your store

Link Shopify, WooCommerce, or your custom checkout to My Order Info in a few minutes. Orders start reaching us by themselves — and nothing about your storefront changes.

2

Shoppers tick the box on their own

At checkout, an empty consent box names your store and explains that a WhatsApp order-confirmation message is on its way. Only the shoppers who actively tick it ever hear from us.

3

We ask on your behalf

A Meta-approved WhatsApp message turns up with the order details and two buttons: Confirm or Cancel. Your customer answers in a single tap, usually within minutes.

4

You ship only the sure ones

Confirmed orders go straight to your courier. Cancelled ones get stopped at the door — no booking fee, no return charge, no three-week wait for a parcel nobody wanted.

What changes

What a confirmed order really earns you

You'll feel the difference in your courier bill, your mornings, and the trust your customers place in you.

✓

Courier fees stay in your pocket

Every cancelled order is a booking fee and a return charge you simply never pay. With COD margins as thin as they are, those saved rupees pile up quickly.

✓

Fewer parcels doing the round trip

Orders stopped at the chat stage never turn into returns. Less stock idling in transit, less repacking, less damage from parcels bouncing across the country.

✓

Your mornings get lighter

No more phoning every customer to ask "aap ne order kiya tha?" The confirmations come to you, already sorted, while your chai is still warm.

✓

Decisions before dispatch, not after

You see who said yes, who said no, and who's still quiet — all on one screen — so you book riders with confidence instead of crossed fingers.

✓

A stronger standing with your courier

When fewer of your parcels return as RTOs, your courier relationship — and often your rates and COD limits — tends to look healthier too.

✓

Customers feel taken care of

A courteous WhatsApp confirmation reads like a store that's on top of things. That's the kind of trust that brings a buyer back for order number two.

Questions

Asked a lot, answered straight

What we do, what we won't do, and how we stay inside the rules.

+Is My Order Info an official WhatsApp or Meta product?
No — and we'd rather say it upfront than have you wonder. My Order Info is an independent service that runs on the official WhatsApp Business Platform (Meta Cloud API). We are not affiliated with, partnered with, sponsored by, or endorsed by WhatsApp, Meta, or Facebook. We simply build on their official platform, play by their rulebook, and get every message template approved by Meta before a single one goes out.
+How does a customer agree to receive these messages?
On your checkout page there's a plainly worded checkbox that sits empty until the customer taps it. It names your store, makes clear the message arrives on WhatsApp, and says it's a transactional order-confirmation note. The shopper ticks it of their own accord. No tick means no message — that line never moves.
+What exactly does the customer receive on WhatsApp?
A single, Meta-approved message laying out their order — the items, the amount, the delivery address — with a Confirm button and a Cancel button underneath. One tap closes it. No dodgy links, no sales talk, no promotional follow-ups.
+What happens if a customer cancels or stays silent?
A cancellation lands in your dashboard right away, so that parcel never gets booked and never costs you a courier rupee. Silence is logged as awaiting, and the call is entirely yours — ring them, park the order, or ship it under your own rules. We line up the answers; you make the decisions.
+Will it fit the store I already run?
Most likely, yes. We hook into Shopify, WooCommerce, and hand-built checkouts through a clean API and webhooks. As long as your store can tell us an order came in, My Order Info can ask your customer to confirm it. Unsure about your setup? Ring 0371 2180158 and we'll work it out together.
+Can you guarantee my returns will hit zero?
No — and treat anyone who promises that with caution. Some returns come from causes no message can touch. Here's what we'll stand behind: every order cancelled through My Order Info is one you didn't pay to send and didn't wait a fortnight to get back. The proof shows up in your courier statements, not in a slogan.
+What customer data do you handle, and who can see it?
We touch the customer's name, phone number, and order details — only what it takes to send and log the confirmation, nothing spare. The lawful basis is the customer's own opt-in. The data goes to Meta/WhatsApp to carry the message, back to your store (which stays the data controller — My Order Info acts as processor), and to a short list of vetted sub-processors. We hold it only as long as needed, guard it properly, and honour access, correction, and deletion requests. The full picture is in our Privacy Policy, and you can always reach us at contact@myorderinfo.xyz.
+How do I begin, and how long does setup take?
Get in touch — call 0371 2180158 or email contact@myorderinfo.xyz. We'll link your store, place the opt-in box on your checkout, send your message templates to Meta for approval, and walk you through the dashboard. Most stores are live within a few days, and most of that time is simply Meta reviewing the templates.

Let your next parcel go out with a yes already in hand

Setup is painless, the rules are honest, and a real person in Karachi answers the phone. Call 0371 2180158 or email contact@myorderinfo.xyz and we'll get your store confirming orders on WhatsApp.

Chat on WhatsApp Email us
Contact

Talk to a real person in Karachi

Questions about setup, compliance, or whether this suits your store — just ask.

Phone & WhatsApp
0371 2180158
Email
contact@myorderinfo.xyz
Office address
Office No.4, Street No. 7, Block A
Sindhi Muslim CHS (SMCHS),
Karachi, 75400, Pakistan

🕙 Monday – Saturday, 10:00 AM – 7:00 PM (PKT)

About

About My Order Info

My Order Info is a small, focused team based at Office No.4, Street No. 7, Block A Sindhi Muslim CHS (SMCHS), Karachi, 75400, Pakistan. We come from the same world as the sellers we serve — late-night packing, courier ledgers, and the quiet dread of a return you could see coming a mile off. We built one tool and we keep it sharp: automated WhatsApp order confirmation for cash-on-delivery stores, running on the official WhatsApp Business Platform (Meta Cloud API). We're an independent company. We are not affiliated with, partnered with, sponsored by, or endorsed by WhatsApp, Meta, or Facebook in any way — we merely build on the official platform they offer, and we follow its rules to the letter. For the fine print, see our Privacy Policy and Terms of Service. Want to talk it over with a real person? Call 0371 2180158 or write to contact@myorderinfo.xyz — we answer in plain language, not jargon.